Services

At Alankaram, we don’t just create furniture—we offer a comprehensive range of services designed to provide a seamless experience from the moment you choose your piece to long after it’s in your home. Our commitment to quality and customer satisfaction extends through every stage of the process, ensuring that you not only receive exceptional furniture but also the support you need to maintain its beauty and functionality for years to come. Here’s an overview of the services we offer:

a) Warranty

At Alankaram, we stand behind the quality and craftsmanship of our furniture. Our products are built to last, and we are proud to offer a comprehensive warranty that ensures peace of mind for our customers.
What’s Covered Under Our Warranty? Our warranty covers any defects in materials or workmanship that may arise during normal use. Whether it’s a structural issue, upholstery problem, or finish-related defect, we’re here to ensure that your furniture remains in pristine condition.

• Wood: Our solid wood furniture is crafted from premium Teakwood, Ash wood, and Beech wood, and is covered for issues related to structural integrity, including warping or cracking under normal use.
• PU Foam: All of our upholstered pieces use high-quality PU foam, which comes with a 10-year warranty. We ensure that the foam retains its shape, firmness, and comfort over time.
• Quartz: For furniture pieces with quartz surfaces, we offer a warranty that covers any defects in the surface material such as discoloration or cracking under regular use.

How Our Warranty Works
If any issues arise during the warranty period, simply contact our customer service team with details and, if necessary, photos of the problem. We will assess the situation and determine the best course of action—whether that’s repair, replacement, or additional support. At Alankaram, we are committed to ensuring that you are satisfied with your purchase for years to come.

b) Design Consultancy

At Alankaram, we understand that furniture is an integral part of your home’s overall design and aesthetic. That’s why we offer a Design Consultancy Service to help you make the most informed and creative decisions when selecting or customizing your furniture.

What Does Our Design Consultancy Include?

• Personalized Consultations: Whether you’re looking to furnish a single room or an entire home, our experienced designers are here to guide you through the process. We begin with a personalized consultation where we discuss your space, preferences, and lifestyle needs.
• Space Planning: Our team can help you optimize your space by recommending the right size, style, and layout for your furniture. We ensure that every piece not only fits your room but also enhances its functionality and aesthetics.
• Material and Finish Selection: With a wide variety of wood, fabric, quartz, and finish options available, choosing the right combination can be overwhelming. Our design consultants will help you select the best materials and finishes to complement your existing decor or create an entirely new look.
• 3D Renderings and Mood Boards: For larger projects, we offer 3D renderings and mood boards to help you visualize how your furniture will look in your space. This allows you to see the final result before any decisions are made.

How to Access Our Design Consultancy
You can visit our showroom to meet with one of our in-house designers or arrange for a virtual consultation from the comfort of your home. Our team is dedicated to making your design process as smooth and enjoyable as possible, ensuring that your furniture not only meets but exceeds your expectations.

c) Installation After Delivery

At Alankaram, our commitment to quality extends beyond the manufacturing process. Once your furniture has been crafted and delivered, we offer installation services to ensure that everything is set up properly in your home.

What’s Included in Our Installation Service?

• Delivery and Setup: We handle everything from careful transportation to assembly and placement in your home. Our team ensures that each piece is correctly assembled and installed, whether it’s a modular unit, a large dining table, or a customized storage system.
• Post-Installation Inspection: After installation, our team will perform a thorough inspection to make sure that everything is perfect, from the alignment of doors and drawers to the stability of tables and chairs.
• Adjustments: Should any adjustments be required, our installation team will take care of it immediately, ensuring that your furniture is in perfect working condition from the moment it’s set up.

Seamless Experience
We understand that setting up furniture can be a hassle, which is why our professional team is trained to handle the entire process, allowing you to enjoy your new furniture without any stress or worry. Whether you’re installing a single piece or furnishing an entire home, we’ll ensure that everything is placed exactly where it should be, with care and precision.

d) Annual Maintenance Contract (AMC)

To ensure that your furniture continues to look and perform as beautifully as the day it was delivered, we offer an Annual Maintenance Contract (AMC). Over time, even the highest-quality furniture can experience wear and tear. Our AMC service is designed to help you preserve the integrity and appearance of your furniture with regular care and maintenance.

What’s Included in Our AMC?

• Regular Inspections: Our team will conduct periodic inspections of your furniture to assess its condition. This includes checking for any signs of wear, damage, or issues with hardware, upholstery, or finishes.
• Repairs and Touch-Ups: As part of our AMC service, we provide minor repairs and touch-ups to address any cosmetic or structural issues that may arise. Whether it’s refinishing a surface, fixing a loose joint, or replacing upholstery, we ensure that your furniture remains in top condition.
• Deep Cleaning: Our AMC also includes deep cleaning services for upholstered furniture. We use safe, non-toxic cleaning agents to refresh fabrics and remove any dirt, stains, or odors that may have accumulated over time.
• Preventive Maintenance: Preventive care is essential for prolonging the life of your furniture. Our team will perform routine maintenance, such as lubricating joints, tightening hardware, and treating wooden surfaces with protective finishes to prevent damage from everyday use.

Benefits of an AMC

• Prolonged Lifespan: Regular maintenance helps extend the life of your furniture, protecting your investment and ensuring that it continues to look great for years.
• Convenience: With an AMC, you don’t have to worry about scheduling maintenance or repairs. Our team will contact you to arrange regular visits, ensuring that your furniture gets the care it needs on time.
• Cost Savings: By addressing minor issues early, our AMC service helps prevent larger, more expensive repairs in the future, saving you both time and money in the long run.

How to Enroll in Our AMC

Once your furniture is delivered and installed, you can choose to enroll in our AMC service. Our team will work with you to create a customized maintenance plan based on your specific needs, ensuring that your furniture remains in perfect condition year after year.

At Alankaram, we are committed to providing a complete furniture experience, from design consultation to installation and long-term care. Whether you’re looking for bespoke designs, expert guidance, or ongoing maintenance, our team is here to support you at every step. Explore our range of services and see how we can help you create a beautiful, comfortable, and lasting home environment